Maintenance & Support

We aim to increase customer satisfaction with the special maintenance & support packages we have prepared to ensure that our Atlassian customers can manage their systems effectively and ensure operational sustainability.

Maintenance & Support Process

Configuration and customization support is provided for all Atlassian products, editions and Marketplace applications.
Receive hourly, monthly, annual or unlimited support.
Choose between business hours coverage or 24/7 support options.
Choose a service level agreement that meets your expectations.
Identify your support contacts who are eligible to access the service.
Contact our support representatives via Jira and host remote control sessions with screen shares.
Get monthly service reports to measure compliance with SLAs.

With Athena's expert technical staff and professional services,

...Choose the most suitable Atlassian applications for your organization,

...Adapt it to your business processes

...and start using it now...

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Maintenance & Support

Maintenance & Support Process

Atlassian References