Migrating from Jira Server to Cloud
Our Vision for Cloud Migrations
Our general mission is to ensure the smooth transition of your Server product to Atlassian Cloud. Our migration process is as follows:
- Intuitive: Migrating to Atlassian Cloud is easier than upgrading your Server.
- Flexible: We support multiple migration modes depending on your project's and configurations' needs.
- Reliable: We provide real-time updates before, during, and after the migration.
- Scalable: Everything from a single project to large-scale migrations is transferred securely.
Our long-term vision for Cloud migrations is to help you select the products you want to move, guide you through our migration method, set up and configure your Cloud account, and transition your existing Server product seamlessly. Throughout the process, you'll also be able to track the real-time status of your migration.
6 Steps to Complete Your Cloud Migration;
- 1. Assessment: Determine if Cloud is right for your team and identify the benefits you can expect after the transition.
- 2. Planning: Establish your migration strategy and identify the steps to reach Cloud.
- 3. Preparation: Prepare users, data, and environments for migration
- 4. Testing: Confirm that your data is transferred correctly and resolve any issues early.
- 5. Migration: Plan for the final downtime. Data and users are moved to Cloud, and any issues are resolved.
- 6. Launch: Your teams are trained to use Cloud and explore new features.
Discover what makes Cloud unique
Cloud brings new advantages, features, and ways of working. We guide you through what sets Cloud apart and help you test the migration process when you're ready.
Examine Cloud security and compliance
Cloud products are designed with security and privacy measures in mind. Atlassian's Cloud security and compliance programs are examined and compared to your organization's requirements.
Learn about Atlassian Access
Atlassian Access provides enterprise-level identity management across your Atlassian Cloud products. Determine if your organization needs Access.
Explore Cloud apps
Visit the Atlassian Marketplace to explore more than 1,000 apps and integrations that extend your products for every use case.
Get a real-time view of future features with a roadmap
New features and improvements are delivered faster in Cloud. See what we're working on and use the Cloud roadmap to help plan your migration.
- Comparison of Cloud migration methods: Compare different migration methods to see which suits you best.
- Test migration briefing: We'll summarize the steps for conducting a test migration for Jira or Confluence.
- Pre-migration checklist: A checklist will be completed to ensure your data is ready before migration.
- Jira Cloud migration: The above 6-step migration instructions will be applied to complete your migration.
| Migrated? | Not Migrated? |
|---|---|
|
Jira Software project data
Issue ranking Epic links
Issue history (including some custom fields)
Releases Filters associated with migrated boards Boards associated with migrated projects Jira Work Management project data Project details
Issue types Issue types schemes Issue types screen schemes Workflow schemes Field configuration schemes Workflows - fundamental links to the workflow scheme correctly migrated with statuses and transitions Workflow functions
Screens Status category Permission schemes Issue security Issue Data SummaryDescription Issue Type Status Priority Resolution Labels Reporter Assignee Closed Date SubTasks Custom Fields
Watchers / Votes Issue links Attachments Comments Story points Time spent Issue history Issue worklog Jira Software Boards - boards attached to selected projects will not be migrated during migration) Boards
Card settings
Active Directory users and groups Jira Work Management, Jira Software users, and Jira Service Desk agents Users deleted from the Server will be migrated as "Legacy users". Only deleted users linked to migrated projects will be created in the Cloud. All groups in active directory Other types of projects Archived projects |
Project setup
Other Custom Fields
Language translations Workflow functions
Mail Handlers Project Avatars Linking to issues or assets that are not migrated
Other Project Types
Jira Service Management Projects Jira Global Assets and Permissions Global PermissionsGeneral configuration (time zone, language, etc.) Dashboards Cross-project boards Boards not associated with migrated projects Filters on non-migrated boards Confluence links Users and Groups JJira Service Management customers - Only Jira Service Management agents will be migrated.
Users and groups from inactive directories - directories must be reactivated to migrate. Application Data
User Profiles
Issue Data
Other Issue Types
|
Your data is protected with encryption in transit. Administrative controls like SAML SSO, enforced 2FA, and SCIM are implemented for enterprise-wide protection.
Compliance with industry best practices like Privacy Shield and GDPR ensures your and your customers' data privacy.
Products undergo independent third-party audits, with certifications such as SOC2 and ISO 27001/27018
Products are designed for high performance and built on the best core technologies.
| Date | Milestone | What it means |
|---|---|---|
|
|
Customer announcement date | Announcement of changes regarding Server and Data Center products to customers |
| Coming soon | ||
| February 2, 2021 | End of sale for new licenses and pricing changes |
End of new license sales for Server model products and halting development of Server model products. Any quotes generated before this date remain valid until their expiration date. There will be price increases for renewals and user upgrades to ensure a smooth transition to Cloud and to continue investment in the development of Cloud. |
| May 1, 2021 | End of new app publishing for Server model applications |
New apps for Server model will no longer be published on Atlassian Marketplace. |
| Long-term plans | ||
| February 2, 2022 | End of upgrades and downgrades | Changes to user counts for Server model products or apps will no longer be possible. |
| February 2, 2023 | End of new application sales for existing licenses | New app purchases for Server licenses will no longer be possible. Renewals for Server model products will continue until the support end date (February 2, 2024). |
| February 2, 2024 | End of support | Support and bug fixes will no longer be available for Server model products and apps, and all renewals will be extended only up to this date. |
Summary
The key to a successful migration from Server to Cloud is advanced planning, and the key to good planning is being clear about your short- and long-term goals. You can plan each step of your Cloud migration and begin your Server-to-Cloud journey with our certified expert Atlassian consultants and accurate roadmaps.